We employ a third party to oversee all transactions and perform a very stringent security review to prevent fraud and ensure your personal information is protected. If you order has been flagged as “Suspected Fraud”, it usually due to the billing address not matching the address on file with your financial institution, however, we never receive the exact reason that a transaction is flagged.
Due to the sensitive nature of this process, we cannot guarantee the length of time any additional security checks can take or if the order will be processed at all. If you would like to discover more information regarding the transnational decision, you can reach out to support@bolt.com.
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