We're sorry you are having a problem with your purchase. We stand behind the quality of our products by offering a warranty on all authentic SWISSGEAR and WENGER items.
To get started with your claim, please visit: https://warranty.swissgear.com/
To make the process faster, locate your original purchase receipt and have the product handy as it will be essential to complete your claim.
PLEASE NOTE: Unfortunately, we no longer repair items and we no longer carry parts. You may be able to find a local shoe and luggage repair facility in your area to provide any out-of-warranty repairs.
For more information about our warranty and what is covered, please visit: https://www.swissgear.com/warranty-information
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