Even though you were only charged $5 to have your original order shipped to you, the actual cost far exceeds this amount, typically being 2 to 4 times this flat rate amount. Although we absorb this additional outbound shipping cost, unfortunately due to company policy, we are unable to extend the same courtesy when an item is being returned.
That being the case, we still appreciate you considering SWISSGEAR products and want to do what we can to help make it as cost effective as possible to complete your return. When creating your SWISSGEAR.com Return Shipping Label, we pass on our negotiated discount FedEx shipping rates to you. As a point of reference, the below table provides examples of these discounted rates versus the standard retail rates you would receive if you went directly to FedEx.
PRODUCT TYPE |
FedEx Standard Rate |
SWISSGEAR.com Negotiated Discount FedEx Rates |
Backpack |
$27.85 |
$14.46 |
19’ Luggage |
$40.55 |
$18.60 |
24” Luggage |
$60.78 |
$26.57 |
28” Luggage |
$74.89 |
$34.25 |
3 Piece Luggage Set |
$77.06 |
$36.75 |
(Rates from our warehouses in South Florida to Los Angeles California using FedEx Home Delivery)
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