Something is wrong with my order
We're sorry your order didn't arrive as expected. If an item is missing, you received the wrong item, or something arrived damaged, please contact our customer support team at customersupport@swissgear.com. We'll review your order and help make it right.
What to include in your email
To help us resolve this quickly, please include:
- Your order number (it begins with SWG)
- Which item is missing, incorrect, or damaged
- Photos of the item and packaging, if something arrived wrong or damaged