We apologize that your product arrived in not-so-great condition.
Contact us as soon as possible, and we will send you instructions on how to process a return. We'll do our best to resolve the issue as soon as possible.
Please visit our Returns Center and follow the prompts.
Upload pictures of the packaging and the damage, along with the label.
We will file a claim with UPS, and they will contact you shortly after the claim.
If you have any questions, please email our Customer Service at customersupport@swissgear.com. Allow 1-3 business days for a reply, as creating more " Contact SwissGear " forms can send you to the end of our queue (line) and further delay a response time.