We apologize that your product arrived in not so great condition.
Contact us as soon as possible and we will send you instructions on how to process a return and we'll do our best to get the issue resolved the best we can.
Simply email us at customersupport@swissgear.com with the information below;
- Order number
- Multiple Full-sized pictures of the item
- Put " Return Request " on the subject line
- Describe the defect
Please allow 1-3 business days for a reply as creating more " Contact SwissGear " forms can send you to the end of our queue ( line ) and further delay processing.
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